Tombola Cookies Policy

At Tombola, we use cookies and similar technologies across tombola.co.uk and tombolaarcade.co.uk to make sure your experience with us is smooth, secure and tailored to the way you play. Here at Tombola, we believe you should understand exactly what data these small files collect, why we use them, and how you can control them. This Cookies Policy explains our approach in plain language and sits alongside our Privacy Policy and Terms and Conditions.

What Are Cookies?

Cookies are small text files that are placed on your computer, phone or tablet when you visit our website or use our app. Our Tombola platform, together with Tombola Arcade, uses cookies to remember your preferences, recognise you when you return, and help us understand how our games and services are being used. Some cookies are essential for our site to function correctly, while others help us improve performance, remember your settings, or deliver relevant promotions.

Session and Persistent Cookies

We use two broad types of cookies. Session cookies are temporary and are deleted once you close your browser; we rely on these to keep you securely logged in while you play tombola bingo games or browse tombola slots. Persistent cookies remain on your device for a set period and help us remember your login details, language preference, and whether you've already seen certain messages, so that your next tombola login is quicker and easier.

Why We Use Cookies

We at Tombola use cookies for several important reasons connected to running a safe, enjoyable, and well-functioning gambling website. Our use of cookies falls broadly into the categories below.

• We use strictly necessary cookies to let you log in securely, process deposits and withdrawals, and keep your account protected while you use tombola casino games.
• We use functionality cookies to remember your settings, such as sound preferences or your favourite tombola slot games, so you don't need to reconfigure them every visit.
• We use performance and analytics cookies to understand how players interact with our site, including which tombola bingo games and arcade titles are most popular, so we can improve our offering.
• We use marketing cookies to show you relevant promotions, such as information about a free fiver tombola code or other welcome offers, both on our own site and occasionally on partner platforms.
• We use security cookies to detect unusual account activity and help prevent fraud across tombola casino login attempts.

Cookies Used on Tombola Arcade

When you visit Tombola Arcade – casino games, we place cookies that support the arcade-style features of the site, including Slingo games, Prize League tournaments, Jackpot Champions, and other instant-win titles. Our VegasHero-style personalisation approach, applied here under the Tombola brand, means cookies also help us display the right version of Tombola Arcade – casino games depending on your device, whether you're using our desktop site, mobile browser, iOS app, or Android app.

We at Tombola also use cookies to support features like Super Spins, Free Bingo sessions, and the Deal or No Deal Free Game, ensuring that your progress, such as a 7-day Super Spins streak, is correctly tracked and remembered between visits.

Third-Party Cookies

Some cookies on our site are set by trusted third parties who help us with analytics, advertising, and payment processing. These may include providers that support secure transactions via Visa, Mastercard, Apple Pay, and PayPal, as well as analytics partners who help us measure how players engage with tombola spin features, chat rooms, and promotional pages. We carefully vet these partners, but we encourage you to review their own cookie and privacy policies for full details of how they process data.

How We Use Cookies for Promotions and Loyalty Features

Our Tombola cookies also help us deliver features central to your rewards experience. For example, cookies allow us to track your eligibility for the Arcade First Deposit Offer, remember whether you've already claimed a tombola bonus code, and ensure that Playmates referral rewards are correctly attributed to your account for the full 365-day period. Cookies also support our Prize League tournaments, The Power Hour, and daily Chat Room games, helping us confirm your opt-in status and display your current standing in real time.

We use cookies responsibly and never place bonus or promotional cookies that could affect your ability to withdraw funds or manage your account settings.

Managing Your Cookie Preferences

You are always in control of the cookies we use. Most browsers allow you to view, delete, and block cookies through their settings menu. However, please be aware that disabling essential cookies may prevent you from completing a tombola login, placing deposits, or accessing certain tombola casino games altogether.

• You can adjust cookie settings directly within your browser preferences at any time.
• You can use our on-site cookie consent banner to accept or reject non-essential cookies when you first visit our website.
• You can clear existing cookies from your device to reset any stored preferences associated with your account.
• You can contact our support team if you have questions about how specific cookies affect your experience with tombola casino games or tombola slot games.

Cookies and Mobile Apps

If you use our iOS or Android app, similar technologies to cookies, such as device identifiers and local storage, may be used to remember your login status, display personalised promotions, and track your activity across tombola bingo games and arcade titles. We treat these technologies with the same care and transparency as browser cookies, and the same choices around consent and management generally apply, subject to your device's own privacy settings.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or the way our services operate. Whenever we make a material change, we will update the effective date and, where appropriate, notify you through the website or app. We encourage you to review this page periodically so you remain informed about how Tombola Arcade – casino games and our wider Tombola platform use cookies.

Contact Us

If you have any questions about this Cookies Policy or how we use cookies across tombola.co.uk and tombolaarcade.co.uk, please get in touch with our support team via LiveChat, available 24/7, by phone at 0800 464 3411, or by email at support@tombola.co.uk. We're always happy to explain how our cookies work and help you manage your preferences.