Tombola Casino Terms

Welcome to Tombola Casino. These Terms and Conditions govern your use of the Tombola Arcade website and app, and by registering an account with us you agree to be bound by them in full. We are tombola (International) Plc, a company registered in Gibraltar (company no. 105556, registered office 324 Main Street, Gibraltar), operating from Floor 4, 55 Line Wall Road, Gibraltar GX11 1AA. We are licensed and regulated by the UK Gambling Commission (account 38613, licence 00-038613-R-319397-010) and by the Government of Gibraltar under RGL No. 052, supervised by the Gibraltar Gambling Commissioner. If you have arrived here searching for tombola login, tombola bingo login or tombola arcade login details, please read these terms carefully before you sign up, as they apply to every tombola casino game, bonus and transaction on our site.

Eligibility and Account Registration

We only accept players who are resident in the United Kingdom or the Republic of Ireland and who are at least 18 years old. Our services are not available in any other country, and we prohibit the use of VPNs or any technology intended to disguise your true location. If you are searching for tombola register or tombola bingo sign up instructions, you must provide accurate personal details, including your name, address, date of birth and a valid email address, and you must keep your tombola login my account credentials confidential at all times.

• You may hold only one account with us across tombola bingo, tombola slots and tombola casino games
• We reserve the right to verify your identity and age before releasing any withdrawal
• We may suspend or close accounts that breach these Terms or applicable law

Deposits and Withdrawals

We require a minimum first deposit of £10, dropping to £5 from your second deposit via debit card or Apple Pay, or £20 if you use PayPal. We accept Visa, Mastercard and Visa Electron debit cards, Apple Pay from your second deposit, and PayPal for existing PayPal customers. Our minimum withdrawal is £10 (or £2 when closing your account). We cap deposits at £300 per deposit and £300 net per week, and we will not accept further deposits once your balance reaches £250 or more.

When you request a tombola withdrawal, we process eligible payments instantly in most cases, although additional security checks may extend this. Debit card withdrawals are usually completed within a few minutes and up to four hours depending on your bank; Visa Electron, Apple Pay and bank transfers may take three to five business days; PayPal withdrawals take up to three days; and cheques can take up to fourteen business days. Debit card withdrawals are capped at £20,000 per transaction, with any remaining balance paid by cheque; Apple Pay follows the same £20,000 limit, while PayPal withdrawals are capped at £5,000 per transaction.

Bonuses and Promotions

We offer new customers our Arcade First Deposit Offer: a 100% bonus up to £50 plus up to 50 Free Plays, available to new players only on their first deposit of £10 or more. For every £1 deposited between £10 and £50, we credit one Free Play worth 10p, rounded down, with any Free Plays expiring after seven days. Our bonus comes with zero wagering requirements, and funds are staked in the following order: Free Plays, then your real money, then bonus money. Bonus funds can never be withdrawn, and withdrawing while a bonus is active will forfeit the remaining bonus balance. We also offer a Second Deposit Bonus of £5 bonus money when you deposit £10 or more a second time. Bonus money cannot be used on tombola Roulette, Arcade Roulette, Blackjack, Hamster Races, Quid Games, Squad Games, Slingo or Crash games.

Beyond our welcome offers, we run a range of ongoing promotions including Prize League daily slot tournaments, The Power Hour on Mondays, Super Spins, Deal or No Deal Free Game, Free For All, Free Bingo nights, and our Playmates refer-a-friend scheme offering bonus prizes for 365 days. Full terms, eligibility criteria and expiry periods for each promotion are published within the relevant game or promotions page, and we reserve the right to amend, withdraw or cancel any promotion at our discretion, subject to fair treatment of existing entries.

Games We Offer

At Tombola Casino, we provide an extensive range of in-house developed tombola slot games, Slingo titles, Jackpot Champions, Prize League tournaments, Instant Win, Scratch, Spin, Flip, Pick, Bubble and Crash games, alongside Arcade Roulette, Blackjack, Hamster Races, Quid Games, Squad Games and our classic tombola bingo rooms. All our games are developed in-house, giving you a consistent and fair gaming experience whether you are playing tombola slot games on desktop, through our tombola app download on iOS or Android, or via your mobile browser. We maintain more than sixteen jackpot games across our tombola casino games portfolio, tested regularly for fairness and randomness.

Responsible Gambling

We are committed to promoting safer gambling across every part of our platform. We provide tools allowing you to set deposit limits, take short breaks, or self-exclude from your account, and we encourage you to use these tools if your play is no longer enjoyable. Our deposit caps of £300 per deposit and £300 net per week, along with our refusal to accept deposits once your balance exceeds £250, are designed to support responsible play. If you are concerned about your gambling, or that of someone close to you, we encourage you to contact our support team or an independent organisation such as GamCare or BeGambleAware for confidential advice.

Customer Support

Our customer support team is available 24/7 via LiveChat, by email at support@tombola.co.uk, or by phone on 0800 464 3411. Whether you have a query about your tombola deposit, a pending tombola withdrawal, or you simply want help navigating tombola bingo games and tombola casino games, our English-speaking agents are ready to assist. We aim to resolve every enquiry promptly and will escalate complex cases to our complaints procedure where necessary.

Liability and Changes to These Terms

We provide our services on an "as is" basis and, to the extent permitted by law, we exclude liability for losses arising from technical faults, internet connectivity issues, or circumstances beyond our reasonable control. We reserve the right to amend these Terms and Conditions at any time, and we will notify you of material changes through our website or by email. Your continued use of our tombola casino account after such changes constitutes your acceptance of the updated terms. These Terms are governed by the laws of Gibraltar and, where applicable, the laws of the United Kingdom, and any disputes will be subject to the jurisdiction of the relevant courts or the Gibraltar Gambling Commissioner's dispute resolution process.

Contact Us

If you have any questions about these Terms and Conditions, your tombola login, or any aspect of your account, please reach out to our support team via LiveChat, email or phone. We are always here to help you enjoy tombola bingo, tombola slots and our full range of tombola casino games safely and fairly.